Adult Signature
You must be 21 years or older to buy wine. By placing your order with Travessia Winery via our website, you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. Signature is required. We cannot ship to P.O. Boxes only to street addresses.
Delivery States
Currently, Travessia wines and Travessia Wine Club memberships are available for purchase online but with delivery limited to addresses in the following states:
MASSACHUSETTS
We are working to add states to our distribution. If you live in a state that we currently do not ship our wines to, please let us know… we will place your state on our priority list.
Shipping Method
The only shipping option for all orders is FedEx Ground. Orders will typically arrive at the delivery address one business day after it leaves our winery.
Processing Time
We’ll do our best to ship your order within 24 hours excluding weekends and holidays, weather permitting. We will contact you in case we are unable to process your order within 24 hours.
Shipping Charges
The FedEx Ground shipping rate within Massachusetts is anywhere between $11 and $16. The cost of shipping is practically the same for anywhere between 1 bottle and 6 bottles. We do not make any profit with shipping and in fact we do everything in our control to offer the lowest cost of shipping possible. Shipping charges are added during the check-out process. For simplicity, at this time we decided to pay for some of the cost of shipping ourselves, so all orders are charged only $10 for shipping, regardless of the number of bottles ordered.
Handling Charges
Currently we do not charge our customers a Handling fee. We reserve the right to change this in the future, but see no reason for this to change... it is our duty to handle your order for FREE.
Order Tracking
Please contact us for order tracking information if you wish to have it.
Multiple Delivery Attempts
If no one is available to receive and sign for the package, two subsequent attempts to deliver will be made. Wine orders require an adult signature. For this reason, we strongly encourage you to use a commercial business address. You are responsible for paying the return shipping charges if your purchase is returned to us for any reason.
Returns and Exchanges
We are committed to making you a happy, satisfied customer. If you are ever unhappy with your order or somehow your wine shipment has become damaged please call us immediately at 1-774-929-6534, or you can email us at info@travessiawine.com
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